- the types of information that we may collect from you when you access or use our Website - ecarstrade.com and other online services (collectively, our "Services");
- our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.
Terms and Definitions
- Data - all information that you submit to eCarsTrade via this Website.
- eCarsTrade, we or us - the website run by Solaf BVBA, with registered office in Walravensbosstraat 200, 3090 Overijse, Belgium and with VAT BE 0889.569.677.
- User or "you" or "your" refers to you, as a user of the Services. A user is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, uploading information or viewing pictures and includes other persons jointly participating in using the Services.
- User Account is a separate part of the Website, containing User information required by eCarsTrade.com during registration.
- Content will include (but is not limited to) images, photos, audio, video, location data, 'nearby places', and all other forms of information or data.
eCarsTrade.com qualifies as a Data Controller under the Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the "GDPR")). As such, we aim to comply with all legal obligations which the GDPR implies on Data Controllers.
Data we collect
1. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
eCarsTrade.com may collect and use information of and regarding its Users. We collect only data which is essential to our operations and enables us to provide you with better user experience.
We may also use certain performance tracking tools, such as Google Analytics. Through the use of Google Analytics we gather information regarding your behaviour and preferences when using our online platform.
We collect two types of information from and about our Users, including information:
- by which you may be personally identified; and/or
- about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).
The information we collect on or through our Services may include:
- User Account information: Personal information, such as your full name and other information you may provide with your account, such as your address and phone number, that may be displayed as a part of your User Account;
We collect this information in order to verify your identity and provide you with an individualised experience of our Services.
- Contact Information: Your contact information, such as email address and other ways of communication.
We collect this information in order to provide you with access to certain features of our Services and to inform you about relevant information concerning your use of our Services.
- Preferences: Your preferences and settings such as time zone and language;
We collect this information in order to enhance your user experience.
- Searches and other activities: The search terms you have looked up and results you selected;
We collect this information in order to improve your user experience and provide you with more relevant content and Services.
- Browsing information: How long you used our Services, which features you used, etc.;
We collect this information in order to analyse the behaviour of our users and improve our Services.
- Communications: Between you and eCarsTrade.com support staff regarding the Services.
We collect this information in order to monitor the quality of our support staff and your communications with us.
- Transactional information: If you make payments or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions;
We collect this information in order to enhance your buying experience.
Location Data: We may collect information about your location if you have instructed your mobile device or computer to send such information via the privacy settings on that mobile device or computer. We may use the location data collected to enhance your use of the Services by providing you with relevant content and contextual advertising
2. HOW WE GATHER INFORMATION FROM USERS?
How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our Website, create a User account, request certain features, such as e-mail newsletters. Like most Websites, eCarsTrade.com also collects information automatically and through the use of electronic tools that may be transparent to our visitors and Users. For example, we may log the name of your Internet Service Provider.
3. WHAT WE DO WITH THE INFORMATION WE COLLECT?
Like other Websites, we collect information to enhance your visit and deliver more individualised content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.
We will retain the information we collect from you for a period of maximum of 5 /five/ years, or less if it is no longer necessary for the provision of the eCarsTrade.com services to you. After the expiry of this period we undertake to delete any information we have collected from you.
eCarsTrade.com won't transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won't sell information about you. We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards. If we are going to share your information in response to legal process, we'll give you notice so you can challenge it (for example by seeking court intervention), unless we're prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper. Certain third parties who provide technical support for the operation of our Website - our Web hosting service for example - may have access to such information.
5. RIGHT OF CONSENT WITHDRAWAL
You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at [email protected]
6. CHANGE OR REVIEW OF INFORMATION
If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.
7. ACCESSING & CORRECTING YOUR PERSONAL INFORMATION.
We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirements.
8. SECURITY: HOW WE PROTECT YOUR INFORMATION?
eCarsTrade.com is registered as a Personal Data Controller pursuant to European Union law.
We have implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of our electronic systems and databases. These means aim at improving the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken. Apart from informing you via e-mail, we may post a notice through the Website if a security breach occurs.
Your personal data safety is of utmost importance to us. We review and strive to improve our security measures on a regular basis.
If we detect a breach of our security measures, which has the potential of harming you as an individual we will notify you without undue delay.
9. CONTROLLING YOUR PERSONAL DATA
Other Users may be able to identify you, or associate you with your account, if you include your personal information in any content you post or make publicly available.
If you have any questions regarding the ways you can control your personal data, please contact us at [email protected]
As mentioned, you may at any time review or change the personal information we maintain about you by contacting eCarsTrade.com. Upon your request, we will delete your contact information and personal data from our active databases.
11. CHANGES TO THIS POLICY
12. GOVERNING LAW
The copyrights of our Website are the property of eCarsTrade.com.
Texts, graphics, photographs, animations, videos and clips, visible on the Website are the object of copyright and are part of the intellectual property of eCarsTrade.com. Those may not be reproduced, used, presented or represented without an explicit written permission by eCarsTrade.com. Any distribution of files, obtained by the Users under the Terms and Conditions of the Website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.
Nothing contained on this Website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of eCarsTrade.com.
This Website may place certain Cookies on the device you’re using to access this Website. Cookies are small text files that we place on your computer or the device you’re using to access this Website.
Before the Website places Cookies on your computer, you will see a message bar requesting your consent to set those Cookies. By giving your consent to place Cookies, you are enabling eCarsTrade to provide a better experience and services to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following Cookies:
Strictly necessary cookies (6)
These are cookies that are necessary for the operation of our Website. We use session cookies to remember your preferences and maintain your session whilst you are using our Website.
|__stripe_mid||Stripe||This cookie is necessary for making credit card transactions on the website. The service is provided by
Stripe.com which allows online transactions without storing any credit card information.
|__stripe_sid||Stripe||This cookie is necessary for making credit card transactions on the website. The service is provided by
Stripe.com which allows online transactions without storing any credit card information.
|m||Stripe||Determines the device used to access the website. This allows the website to be formatted accordingly.||2 years|
|PHPSESSID||ecarstrade.com||Preserves user session state across page requests.||Session|
|rc::a||google.com||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||Persistent|
|rc::c||google.com||This cookie is used to distinguish between humans and bots.||Session|
Functional cookies (2)
The cookies listed below are necessary for the proper functioning of our website.preferences and maintain your session whilst you are using our Website.
|LANG||ecarstrade.com||Remembers the user's selected language version of a website||29 days|
|AuctionsLab||ecarstrade.com||Remembers the user's selected amount of cars per page||29 days|
Analytical cookies (13)
The cookies listed below are analytical cookies, which are cookies that are used to gain insight into the use of the Website and our products.
|_vw_tab_guid||Google Tag Manager||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization||Session|
|_ga||Google Analytics||The cookie is used for Google Analytics, collects user distinguishing data and info about website visitors||2 years|
|_gat||Google Analytics||Used by Google Analytics to throttle request rate||1 day|
|_gid||Google Analytics||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.||1 day|
|_hjAbsoluteSessionInProgress||HotJar||This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.||1 day|
|_hjid||HotJar||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||1 year|
|_hjIncludedInPageviewSample||HotJar||Determines if the user's navigation should be registered in a certain statistical place holder.||1 day|
|_ym_d||Yandex Metrica||Contains the date of the visitor's first visit to the website.||1 year|
|_ym_isad||Yandex Metrica||This cookie is used to determine if the visitor has any adblocker software in their browser – this informati on can be used to make website content inaccessible to visitors if the website is financed with third-party advertisement.||1 day|
|_ym_retryReqs||Yandex Metrica||Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.||Persistent|
|_ym_uid||Yandex Metrica||This cookie is used to collect non-personal information on the visitor's website behavior and non-person al visitor statistics.||1 year|
|yandexuid||Yandex Metrica||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.||1 year|
|ymex||Yandex Metrica||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.||1 year|
Marketing cookies (17)
Cookies that are used by us to be able to improve your browsing experience and to learn your preferences, so that we can improve our marketing strategy and provide you with tailored offers.
Visiting our Website, you can enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please check the settings of your browser. You can choose to delete Cookies at any time in your browser settings.
|__ptq.gif||HubSpot||Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.||Session|
|_ym_metrika_enabled||Yandex Metrica||This cookie is used to collect data on the visitor's behavior on the website - this information can be used t o assign the visitor to a visitor segment, based on common preferences.||1 day|
|i||Yandex Metrica||Yandex Metrica cookies used for identifying site users||10 years|
|IDE||doubleclick.net||Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on e of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.||1 year|
|metrika_enabled||Google Tag Manager||Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.||1 day|
|test_cookie||doubleclick.net||Used to check if the user's browser supports cookies.|
|VISITOR_INFO1_LIVE||youtube.com||Tries to estimate the users' bandwidth on pages with integrated YouTube videos.||179 days|
|webvisor/56122741||Yandex||This cookie is used to collect data on the visitor's behavior on the website - this information can be used t o assign the visitor to a visitor segment, based on common preferences.||Session|
|yabs-sid||Google Tag Manager||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.||Session|
|YSC||youtube.com||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Session|
|yt-remote-cast-installed||youtube.com||Stores the user's video player preferences using embedded YouTube video||Session|
|yt-remote-connected-devices||youtube.com||Stores the user's video player preferences using embedded YouTube video||Persistent|
|yt-remote-device-id||youtube.com||Stores the user's video player preferences using embedded YouTube video||Persistent|
|yt-remote-fast-check-period||youtube.com||Stores the user's video player preferences using embedded YouTube video||Session|
|yt-remote-session-app||youtube.com||Stores the user's video player preferences using embedded YouTube video||Session|
|yt-remote-session-name||youtube.com||Stores the user's video player preferences using embedded YouTube video.||Session|
|yuidss||Yandex||Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.||1 year|
This overview of cookies is a snapshot. eCarsTrade strives to keep this list as up-to-date as reasonably possible. However, considering the dynamic characteristic of the internet and the many (external) parties